NewCold Coöperatief UA and its affiliates (collectively: "NewCold" or "we") have drafted this privacy statement to demonstrate our commitment to individuals' data protection and privacy rights.

This privacy statement applies to the processing of personal data as part of our global business activities. This includes the processing of personal data through our website www.newcold.com. In this privacy statement you will find information about the categories of personal data we collect, why we collect it, what we do with it, how we protect it, and your rights.

NewCold is the so-called "data controller" under the General Data Protection Regulation (GDPR). This privacy statement describes in general terms how we seek to comply with data protection laws and regulations, including the European GDPR, national laws implementing the GDPR, as well as security and data protection laws in the United States and applicable laws in other jurisdictions, such as Australia.

If after reading our privacy statement or more generally you have questions or wish to contact us, you can do so using the contact details at the end of this document.

Collection and processing of your personal data

We process personal data of (contacts at) our customers, suppliers and other stakeholders, students and applicants, and visitors to our websites. We obtain personal data (i) from you, (ii) from third parties (such as customers, suppliers, and chain partners), or (iii) from public sources, such as the Chamber of Commerce's Business Register.

The personal data we may process are:

• Basic information such as your first and last name, title, gender;
• contact information such as your e-mail address, mailing address, phone number, the company you work for, and your location;
• Financial information, such as IBAN/bank account number;
• IP address and statistical data about your use of our websites;
• personal data you provide to us during an application, such as application letter, CV, date of birth, education and career information;
• other personal data that we obtain from you and use for the purposes described below.
  
  
  We do not always process all of the above data; this depends on the nature of the relationship, the specific service, and (if applicable) the consent you have given us.

Purposes of personal data processing

We process your personal information for one or more of the following purposes (depending on our relationship with you):

Marketing and Acquisition
We use your personal information to send you newsletters, invitations to events, and other marketing communications that may be relevant to you, as well as as as part of a (registration to) our marketing activities. After an event, we may also contact you for feedback.

Execution of a contract
We process your personal data when necessary as part of the products or services we provide, including sharing data for quotes, execution and completion (including billing) of an order, service request or assignment.

Compliance with legal obligations
We process your personal data to comply with legal obligations, such as collecting and storing data and providing information to tax and supervisory authorities.

Applications and Recruitment
The data you share with us during an application (via e-mail/post, via the application form on our website or via social media) or that we receive through recruiters are processed to contact you as part of our selection procedures. We also process your data in case of (registration for) an internship at one of our locations.

Access Control and Security
For security purposes (such as in case of emergency evacuation), we keep visitor logs at our sites. These logs are destroyed at the end of the day. We also use video surveillance to protect the property and safety of our employees and visitors. For more information on video surveillance, please see our CCTV policy, available at the front desk of each location, which applies to all NewCold locations.

Use and improvement of our website
We process statistical data about your visit and use of our website to analyze and improve the content, structure, and usability of our website.

Other Processing
We may also process your data for customer satisfaction surveys or to handle questions or complaints.

Legal basis for data processing

We process your personal data on the basis of one or more of the following legal bases:

• Our compliance with legal obligations;
• The performance of a contract with you or to take pre-contractual measures;
• Legitimate interest;
• Your consent.

Sharing your personal information

In some cases, we may share your personal information with third parties. We do this only when we believe it is necessary. We share your data only with reputable parties and ensure that the transfer of your personal data is subject to appropriate safeguards. We may share your personal data with:

• Government authorities such as tax and supervisory authorities;
• NewCold companies, customers, suppliers and subcontractors;
• Chain partners and other service providers such as banks, insurance companies, bailiffs, accountants, tax advisors, and other consultants;
• External providers such as IT service providers, hosting, cloud service providers, or other vendors to whom we outsource support services.

If the third party with whom your personal data is shared is a "controller" under the GDPR, we will also enter into a processing agreement with that party.

Retention of personal data

We retain your personal data in accordance with applicable data protection legislation and specific legal retention periods. Data are not kept longer than necessary to achieve the purpose for which they were collected and to fulfill legal obligations.

Your privacy rights

Under the GDPR, you have the following rights:

You have the right to request access, correction, deletion, restriction and portability of your personal data. You also have the right to object to the processing of your personal data. If you wish to exercise your rights, please send a request by e-mail. Our contact details can be found at the end of this privacy statement.

Keep in mind that individuals' rights under the GDPR are subject to certain limitations and may not always be granted. A request may be partially or completely denied due to these limitations, such as legal obligations, third party rights, and NewCold's legitimate interests. If we cannot comply with a request, we will notify you by providing an explanation.

Where the processing of your personal data is based on consent, you have the right to revoke consent at any time. However, revocation of consent does not affect the lawfulness of processing based on consent prior to revocation.

In the EU, citizens have the right to lodge a complaint with a data protection authority. A list of all EU data protection authorities is available on the website of the European Data Protection Board: https://edpb.europa.eu/about-edpb/board/members_en. In the Netherlands, the competent authority is the 'Autoriteit Persoonsgegevens' ('AP'). More information is available on the AP's website(https://autoriteitpersoonsgegevens.nl/). We encourage you to contact us first so that we can try to find a solution.

Data Security

We take appropriate security measures to limit misuse and unauthorized access to personal data. For example, we ensure that only authorized persons have access to the data, that data access and transfer are protected through appropriate measures, such as secure connections and firewalls, and that our security measures are regularly evaluated and updated.

Transfer of personal data outside the European Economic Area (EEA)

All information you provide to us through our websites is stored on servers located within the European Economic Area (EEA). If necessary, we may share information with our affiliated companies inside and outside the EEA.

If we transfer and/or store personal data outside the EEA, appropriate safeguards will be taken.

Cookies

We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners, who may combine it with other information you have provided to them or that they have collected based on your use of their services.

Most web browsers automatically accept cookies, but you can generally change your browser settings to refuse cookies if you wish. You can also change the cookie settings on our websites via pop-up. If you choose to reject some cookies, you may not have access to all sections of our websites.

Minors

We do not intentionally collect personally identifiable information from children. If you find that a child has provided us with personally identifiable information, please contact us.

Changes to this privacy statement

We may update this privacy statement from time to time. Changes will be posted on our websites. We therefore recommend that you consult our websites regularly to stay informed of any changes.

Contact information

NewCold welcomes your comments about this privacy statement. For questions or requests regarding the processing of your personal information, you may contact us using the contact information below.

[email protected]
NewCold Coöperatief UA
Postbus 1893
4801 BW Breda
Netherlands

This privacy statement was last updated and published on June 20, 2024.